Frequently asked questions
Children / activities
The kinesiologist and the dietetic technician organize regular activities on an individual or family basis. Stay tuned!
SERVICES / FINANCES
Yes. There will be monthly interest charged at current rates on outstanding balances from October 1, 2021.
- For Desjardins clients – via the “Pay a bill” option by selecting “Conseil des Abénakis d’Odanak (QC)” (preferred method)
- By direct deposit for other financial institutions (for the procedure, contact Elisabeth Guilbeault at 450-568-2810 ext. 3022)
- By cheque mailed or deposited in the mail chute at the administrative office of the Abenaki Council of Odanak (104 Sibosis Street, Odanak (QC) J0G 1H0)
- By telephone at 450-568-2810 ext. 3001 using a credit card.
A receipt is issued and mailed for all payments received since May 25, 2020. As of June 2020, we have resumed mailing a monthly statement of account to all those who owe money to the Council.
Health
Yes, by appointment. You can meet the kinesiologists at the Health Centre or at your home.
Telephone consultations and consultations at the health center (BY APPOINTMENT) are possible. The nurse will be able to advise you, offer you the care you need or refer you to the appropriate services based on her evaluation of your situation and the nursing care currently offered.
Outside regular business hours, you can call 811 at any time for Info-Santé services.
For any questions regarding childhood immunization, please contact Isabelle Dupuis, Early Childhood Nurse, at 450-568-6766 ext. 4022.
You can contact a nurse at the Health Centre at 450-568-6766. She will assess your needs and determine with you the most appropriate care and services based on your state of health and eligibility criteria.
To determine your eligibility for home care nursing, please contact Marcelle Hannis, nurse in charge of home care, at 450-568-6766 ext. 4024.
If you are concerned about COVID-19, or if you experience flu-like or gastroenteritis symptoms, or symptoms similar to COVID-19, call 1-877-644-4545 (toll-free). If you have these symptoms:
- Do not go to a medical clinic without an appointment.
- If your condition permits it, call 1-877-644-4545 to be referred to the right resource.
- Go to the emergency room only if you have breathing difficulties (difficulty breathing at rest or inability to breathe while lying down).
Please also refer to the following link:
Please refer to the following link:
Please refer to the following link:
- If you have pets at home, please also refer to the following link:
https://www.quebec.ca/sante/problemes-de-sante/a-z/informations-generales-sur-le-coronavirus/animaux-periode-isolement-covid-19/ - A self-care guide is also available via this link:
https://www.quebec.ca/sante/problemes-de-sante/a-z/coronavirus-2019/guide-autosoins-covid-19/
Please refer to the following link:
Since May 11, 2020, it has been possible, subject to specific conditions, for a family caregiver to provide significant help or support to a person living in a residential and long-term care centre, a family-type intermediate resource or a private residence for seniors. Caregivers who will be authorized to offer this assistance are those who provide support on a regular basis, every day or several times a week to meet needs and contribute to the integrity and well-being of a loved one.
For more information, see the following links:
- https://publications.msss.gouv.qc.ca/msss/fichiers/2020/20-210-46W.pdf
- https://www.quebec.ca/sante/problemes-de-sante/a-z/coronavirus-2019/proches-aidants-en-contexte-de-pandemie-covid-19/
- https://ciusssmcq.ca/Content/Client/Librairie/Documents/COVID-19/RNI/Proches_aidants_RNI-RPA_VFF.pdf
- https://ciusssmcq.ca/Content/Client/Librairie/Documents/COVID-19/Personnel/Consignes_cliniques-_avril/CHSLD/DEP_Info_proches_aidants_significatifs_VF_4070_.pdf
An explanatory video is also available by following this link:
https://ciusssmcq.ca/soins-et-services/sante-publique-conseils-sante-mieux-etre/covid-19/outils-videos/#ProchesAidants
Home support
No, the only active services at the moment are: help with bathing, grocery shopping, meals and weekly housekeeping.
Medical transportation
SOME USEFUL LINKS
OFFICIAL WEBSITES LINKS
Government measures
- A guide designed to help people make the best possible decisions for their health and the one of their loved ones during the COVID-19 pandemic. Specifically, it provides information on how best to protect themselves from COVID-19, how to take care of themselves, how to provide basic care to those around them, and where and when to seek care or services.
- Health instructions for everyone to protect themselves as much as possible from the risk of contracting the virus.
- The World Health Organization offers useful resources on the situation. It offers access to public recommendations, a technical guide, travel advice and many other documents and information.
- Economic and financial support is provided by the Government of Canada. Steps have been taken to help Canadians and businesses struggling as a result of the outbreak.
- Information regarding the rights and obligations of workplaces with respect to the impacts associated with the spread of the virus is available at the link below. Several sections are available including Occupational Health and Safety, Labour Standards, Compensation and others.
Current Situation Status